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Reduce no-show rates with the Appointment Confirmation Feature 🤩

Chelsea avatar
Shared by Chelsea • September 16, 2024

Patient attendance has always been a challenge, especially with pre-pandemic rates as high as 50% in the Philippines.
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That’s why we’re excited to introduce SeriousMD’s new Automated Appointment Confirmation System!
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This is designed to help you manage appointments more efficiently, it sends automated reminders, makes rescheduling easy, and keeps your calendar up to date—all in real time.

✅ READ THE FULL APPOINTMENT CONFIRMATION FEATURE GUIDE

Here's how it works:

Step 1: Start by adding patients to your queue

Step 2: Click the Request Confirmations button

Note: Make sure all patient records have at least a mobile number or email

Step 3: Click 'Send Confirmation Request'

Step 4: Your patient will receive an SMS/Email and/or push notification like this.

All they have to do is click on the link and confirm.

Step 5: The appointment status of the patient in your queue will reflect their confirmation.

Try it out and let us know what you think. 😉