How to update my clinic fees?

We’ve come across a few instances where the consultation fee was updated, but the new rates didn’t show up on their booking profile right away. 💭

In most cases, this was simply because the update was made in the Catalog section instead of the Clinics tab.

A quick adjustment in the right section usually resolves it right away!

✅ Update Your Clinic Fees (for NowServing bookings)

1. Go to the Clinics tab
2. Locate the clinic you wish to update, then click Edit
3. Under How much will patients pay, enter the new fee.
4. Click Update, then Save

This ensures your consultation fees display correctly to patients booking through NowServing. Kindly wait for a couple of hours before it reflects on your profile. 👍

✅ Update Your Service Prices (Catalog/Billing)

If you charge different rates for specific services (e.g., consultations, procedures), you’ll need to update those separately in your catalog.

💡Keep in mind that updates here won’t affect your NowServing profile, they only apply when you manually bill a patient or when they view prices in your Catalog.

1. Go to the Billing tab, then select Catalog
2. Click on the service you want to update
3. Click Edit, enter the new price, then Save