Feature Update: Notify Patients of Appointment Changes

You now have the option to notify patients if you need to Move or Edit an appointment date or time. Patients will receive an SMS, email, and/or Push Notification from the NowServing app to keep them updated on any changes.

How does it work?

Step 1: Go to your Queue.

Step 2: Select the patient whose appointment you want to change, then click on the (...) icon.

Step 3: Choose Edit/Move Appointment.

Step 4: Make the necessary changes. The option to notify patients will already be enabled, so just click Save to confirm.

How does it look on the patient's side?

SMS Notification: Here’s an example of the SMS message they’ll receive:

Push Notification:

This feature aims to make sure your patients stay informed and prepared for their appointments. Try it out and let us know what you think!