Message your Secretary Inside SeriousMD

Did you know that in Messages, you can also chat and communicate with your sub-users (such as clinic secretaries, or nurses) directly within our platform?

Step 1: Accessing Messages

To get started, log in to your SeriousMD account. On the left-hand menu, you will find the "Messages" tab.

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Step 2: Initiating a Chat

You can start a chat by selecting the user you want to communicate by clicking the chat icon

Click on your sub-users name, and a chat window will appear. You can send messages, images, files, and even send a sound notification by clicking on the bell icon

Utilize the chat feature to coordinate appointments, share patient information, and discuss important matters related to your practice with your sub-user.

With real-time communication at your fingertips, you can make quicker decisions and improve the overall patient experience.

If you need a guide on how to add a sub-user, click here to see how.