Quick summary: You have a few ways to pay for SeriousMD. Card (via PayPal) for the fastest, self-serve setup, or bank transfer (including GCash and Maya) if you'd rather not use a card.

⬇️ Rates and steps below ⬇️

Your payment options 💳

Option 1: Card, via PayPal

Pay with any debit or credit card at https://seriousmd.com/doctor/chooseplan.

You may also go to Settings > Account Overview > Upgrade to Pro

Card payments run through PayPal, so you don't need a PayPal account, just the card details. This is the fastest route and activates your plan right after payment goes through.

Best for: Monthly and Annual plans.

Option 2: Bank transfer (GCash, Maya, or bank-to-bank)

Prefer not to use a card? You can pay by bank transfer. GCash and Maya count as bank transfer on our side, so those are covered too!

Best for: Monthly/Annual if you'd rather not pay by card. Quarterly payments are also accepted.

Send us a message here in Intercom once you've decided which plan you want, and we'll share the transfer details and confirm your payment.

Updating your card or payment method

If your card expired or you got a new one, you can update your payment details from your account.

See: The credit card on file for my Paypal account has expired, how do I update it?

Charged twice? Here's what to do

If you were charged twice for the same subscription, message us with:

1. The two charge dates and amounts
2. Screenshots of both charges

What we can do:

Adjust your expiry date so the extra payment is credited forward. For example, if you were double-charged on your annual plan, your renewal date moves out by the equivalent period.

Need something different, like pausing charges in the meantime? Just message the support team. 🤝