Tips to Manage Your Clinic Schedule with Ease

Running a clinic can get unpredictable, but SeriousMD gives you the tools to adapt quickly. Here are a few real-life scenarios and how you can handle them with ease:

1. Emergency – Need to Cancel Clinic While Patients Are Already Queued

If something urgent comes up and you can’t proceed with your clinic:

• Create a No Clinic Announcement directly from your Queue.

• Mark queued patient consults as Cancelled.

• (Optional) Reschedule patients to a new date to keep things organized.

2. Patient Can’t Make It In-Person, Requests an Online Consult Instead

No problem! You can still switch to virtual while running your clinic.

• Just Edit the consultation and select Virtual Consult.

• This gives you (and your staff) a clear indicator that the consult is online.

3. Need to Leave Early & Stop Accepting New Bookings

If you have to cut your day short:

• Go to Queue > Update Booking Availability.

• Toggle OFF the clinics you won’t be accepting bookings for today.

• Save, and your booking links will instantly reflect your updated availability.

✨ With these simple steps, you stay in control—no matter what comes up during the day.